From preparation to arrival
Orders are prepared after confirmation. Preparation and delivery timing can vary based on product availability, destination, carrier conditions, seasonal volume, and other operational factors.
Where tracking is available, shipment details are provided after the parcel is handed to the carrier.
Delivery estimates
Any delivery date shown on the website, in a confirmation, or in a support update is an estimate. It is not a guaranteed arrival date.
Carrier routing, weather, local delivery conditions, customs processes where applicable, address issues, and other events outside normal handling may affect transit time.
Address accuracy
Please review delivery details carefully before submitting an order. If an address correction is needed, contact support quickly. Changes may not be possible after preparation has begun.
More than one parcel
Items from one order may occasionally ship separately. This can happen when products are prepared from different inventory locations or require different handling.
For delivery questions, package damage, or missing-item concerns, contact
Shenzhen Yedong International Trade Co., Ltd.